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Terms & Conditions 

All Products sold through the website are subject to these Terms & Conditions. By using this Website, whether as a guest or registered user, you confirm and affirm that you have read, understood and that you agree to be bound by the Terms & Conditions in the form in which they appear at the time you are using the Website. You also warrant that you have the legal capacity to bind yourself to these Terms & Conditions.

Starpets reserves the right to amend its website and contents as and when it is deemed fit.

We do not guarantee that all products described on our Site will be available at the time that your Order (s) is placed or shipped. 

Upon authorization of your payment, by clicking the “Checking Out” button, you are confirming that the card belongs to you or that you are the legitimate holder of any vouchers/discount code. 

Refusal of Order(s): Starpets reserve the rights to withdraw any Products from this Site at any time and/or remove or edit any materials or content on the Site. 

Our Company will make its best effort to always process all Order(s), but there may be exceptional circumstances whereby, we may need to refuse to process an Order after we have sent you an Order Confirmation, which we reserve the rights to do at any time, at our sole discretion. If we were to cancel your orders and you had already made payments, such payment will be fully refunded to you. However, we will not be liable to you or any other third party due to our withdrawing of any products from the site, whether or not it has been sold, removing or editing any materials or contents on this Site or for refusing to process or accept Order(s).

Multiple uses for vouchers/discount codes that are for single time use like (First Time Purchase Discount) by the same person / household will be considered fraudulent and deemed invalid. Starpets reserves the right to deny service to any fraudulent parties that may attempt this. Further action may be taken against the person in the form of seeking restitution or persecution by legal means.

In an Event of a Mistaken Order(s) please contact our staffs will be assisting you.